What is NetBank?
If you’re a CommBank customer, you can access CommSec from NetBank. Just log on to NetBank, and select the CommSec tab in the top left corner of your screen.
Will I be given a NetBank client number for my CommSec account, even if I don’t have a Commonwealth Bank account?
If you open a Commonwealth Direct Investment Account (CDIA) with CommSec, and you don't already have a NetBank login, we’ll create one for you.
We’ll send your NetBank login details to you via email, and a temporary password via SMS. Once you're up and running, you will be able to switch seamlessly between NetBank and CommSec using the links in the top left corner of your screen.
How do I reset my NetBank password?
Your NetBank client number and password are separate to your CommSec Client ID and password.
If you forget your NetBank client number or password, or you need to unlock your account, you can reset your NetBank details online.
You may not be able to reset your password online if you don’t have an active CommBank card, or you don’t know your PIN. In this case, please call the Commonwealth Bank on 13 22 21 or +61 13 22 21 if calling from overseas (24 hours a day, 7 days a week).
How do I reset my CommSec password?
If you need to reset your CommSec password online, click on "Forgot?" located in the password box at the top of the CommSec homepage
Keep in mind
- Your CommSec Client ID is different to your NetBank client number
- Your CommSec password may be different to your NetBank password
