Why doesn't anything happen when I click 'Launch CommSecIRESS'?

If you can't launch CommSecIRESS, follow the steps below to rectify the issue.

Step 1: Add an exception to your pop-up blocker

Your pop-up blocker may be preventing CommSecIRESS from launching. Select your browser below and follow the steps to add an exception to your pop-up blocker settings to allow the CommSec website to display pop-ups.

Microsoft Edge

  1. Open Microsoft Edge
  2. Click the Settings Icon and then select "Settings"
  3. Select Cookies and Site Permissions
  4. Select Pop-ups and Redirects
  5. Click "Add" in the "Allow" Section and enter the pattern 'comsec.com.au' then click Add or press 'enter'

Google Chrome

  1. Open Google Chrome
  2. Click the Settings Icon then select Options
  3. Click Under the Hood/bonnet and select Content Settings
  4. Select Pop-ups then Manage exceptions
  5. Click Add and enter the pattern 'comsec.com.au' then click OK or press 'enter'

Apple Safari (Mac OS X 10.6.5 onwards)

It is not possible to add an exception to the pop-up blocker in Safari, so you need to disable the pop-up blocker instead.

  1. Open Safari
  2. Click on the Safari menu and select Preferences
  3. Click on the Security tab
  4. Disable the option Block pop-up windows

If you have a third party pop-up blocker (such as Google toolbar) installed on your computer, you need to add an exception to allow the CommSec website to display pop-ups.

By clicking on the "Download the CommSec App" buttons above, you will be directed to itunes.apple.com or play.google.com. These sites are not affiliated with CommSec and may offer a different Privacy Policy and level of security.

 

Disclaimer

© Commonwealth Securities Limited ABN 60 067 254 399 AFSL 238814 (CommSec) is a wholly owned but non-guaranteed subsidiary of the Commonwealth Bank of Australia ABN 48 123 123 124 AFSL 234945. CommSec is a Market Participant of ASX Limited and Cboe Australia Pty Limited, a Clearing Participant of ASX Clear Pty Limited and a Settlement Participant of ASX Settlement Pty Limited.

The information on this page has been prepared without taking into account your objectives, financial situation or needs. For this reason, any individual should, before acting on this information, consider the appropriateness of the information, having regards to their objectives, financial situation or needs, and, if necessary, seek appropriate professional advice.

The content on this page may not be distributed or reproduced without prior consent and any unauthorised use of the content may breach copyright provisions. CommSec does not give any representation or warranty as to the accuracy, reliability or completeness of any content on this page, including any third party sourced data, nor does it accept liability for any errors or omissions.

This site is directed and available to and for the benefit of Australian residents only.

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